Hard water passes through the water softener tank which contains resin beads.
In a process called 'ion-exchange' calcium and magnesium ions in the hard water stick to the resin beads and are exchanged for sodium ions, turning the water ‘soft’.

Once the resin beads are fully loaded with calcium and magnesium ions, they must be cleaned (or regenerated) so they can continue to soften the water. The salt is used to make a brine solution which cleans the resin beads, ready for attracting more of the hardness minerals.

It will depend upon how much water is used in your home, the number of occupants and your water hardness level.
Typically, it will cost 50p per person per week to maintain.

Most of the time, yes it is!

However, Water Supply (Water Quality) Regulations 2000, stipulates a maximum limit of 200 mg/l (milligrams per litre) of sodium in drinking water. In certain areas where the water is exceptionally hard (ie. above 425 milligrams per liter of CaCO3) a mains water tap is essential, as the resulting sodium content of the softened water would exceed 200 mg/l.
Please check with your local water board for the mains water hardness level in your area.

Kube water softeners operate at effective flow rates for UK homes. Flow rates are
dependent upon many factors including your home pipe size and boiler incoming
pressure. A Kube water softener will not reduce flow rates.

The installation of a water softener will start to remove existing limescale, but
this will take time! It can take more than 3 years depending on the level of existing damage.

The water softener is normally installed near to the mains stop cock to ensure as much of the home as possible is supplied by soft water. Access to a drain and overflow will also be required.

Yes. You will need to decommission the water softener, and then have it re-installed into your new home.
Just give us a call on 0808 164 2019 and we will explain all.

If for any reason on the day of installation we are unable to install the water softener you will be able to return the product.

It should take no more than 3 – 4 hours to be installed by a qualified plumber or
water softener service engineer.

Adding salt to your machine is all you have to do.You’ll see the salt level gradually go down – when it’s at a low level, it’s time to refill.

As with most home appliances, an annual service is recommended to ensure your water softener maintains its optimum performance.

It is advisable to put the water softener into by-pass when watering your garden
as this will increase the salt usage and maintenance costs unnecessarily.

No.
With soft water in the home, salt is no longer needed to maintain the in-built water softener in your dishwasher. Please also check the dishwasher’s manual for any
reference to a hardness setting and set the dishwasher to the lowest possible level.

When using soaps or detergents with soft water, you should start by cutting your
usual amount by half. You may even find you can use as little as a quarter of the amount you used before.